Shipping Policy

Shipping Availability

We currently deliver exclusively within the Americas.

Shipping Costs

We offer complimentary standard shipping on all orders, with no minimum purchase required.
For customers who prefer faster delivery, Priority Shipping is available for $9.99.
All shipping options and delivery timelines are clearly presented before completing your purchase.

Order Processing

All orders are processed within 1–2 business days.
Orders are prepared and dispatched Monday through Friday, excluding holidays.

Delivery Options

Standard Shipping — Free
Estimated transit time: 5–8 business days
Estimated total delivery time: 6–10 business days

Priority Shipping — $9.99
Estimated transit time: 3–5 business days
Estimated total delivery time: 4–7 business days

Order Tracking

You can review your shipment status at any time via our tracking page.
If you need assistance accessing your tracking details, please contact us at:
support@ozotto.com

Delivery Timing

While we strive to meet all delivery estimates, timelines may vary slightly depending on carrier conditions and seasonal demand.

Address Accuracy

Please ensure that your shipping details are complete and accurate at checkout. We are unable to redirect packages once they are in transit.

Delivered Orders

Once an order is marked as delivered, responsibility transfers to the recipient.

Need Assistance?

If you have any questions regarding your order or shipping, please contact us:
support@ozotto.com